Follow up to the USA border shipping destination/post on July 25th.
This is the question i asked Motor cycle super store:
Have you had good results using the kinek as shipping destination? What would happen if the part you sent was damaged when received/ picked up at the kinek site?
You are welcome to use any shipping address that you like. If you received damaged items, then we provide a shipping label to send them back to us to be refunded. However, if your original shipping address is in the US, the return label will only work for an address within the US. So you will want to check every single package received while you’re still in the states in case we need to take care of any issues. Once the order is taken over the border into Canada, and you have an issue, you’ll have to bring it back to the states to send it back if you want to use one of our labels. You’re welcome to send it back on your own from Canada.
Keenan MontsDeOca • Offline Customer Service
Motorcycle Superstore, Inc • Medford, OR 97504
Phone: 1-877-668-6872 • Fax: 541-227-0046