A very positive Dealer/Kawi experiance!
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May 23, 2013, 02:08:29 PM *
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Author Topic: A very positive Dealer/Kawi experiance!  (Read 1159 times)
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Buckethead
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« on: April 12, 2012, 10:32:00 AM »

My 07 developed a small leak at the left rear side panel tab last week. I just mentioned it to the Service manager at Talladega Cycle Sales (shameless plug) and he told me to bring it in for a rust & damage inspection and he'd contact Kawasaki.
Turns out fuel tanks are covered by a 5yr 3800 mile emissions warranty. here's the deal-  I have over 41,000 miles on the bike so I didn't expect anything to happen, but worth a shot anyway.

The Service manager called this morning to tell me Kawi would replace the tank.... :>buggy... The only thing he could figure was I had bought an extended warranty on the bike and never used it.  thinking... so their giving back some love.   Yeehaa!

Meanwhile, I had ordered an IMS 6.6 gal. tank because I didn't expect a replacement would happen, so I may have a brand new silver "classic" tank for sale soon.

Think I'll head to Georgia and pick up some lottery tickets.   Wink!
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Buckethead
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« Reply #1 on: April 17, 2012, 03:05:11 PM »

I canceled the IMS tank order, it was backordered, and will keep the new replacement OEM tank. Two favors were done for me and just didn't seem right to sell the new tank.  Ride on!

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« Reply #2 on: April 17, 2012, 04:36:06 PM »

It's nice to hear about good service  Awesome 
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Camas
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« Reply #3 on: April 17, 2012, 05:15:36 PM »

Great to hear good news about a dealer service. Incredible!
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rickyp
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« Reply #4 on: April 26, 2012, 03:58:43 PM »

they are good folks over there. I went by there back in February to get a new tank shroud (to replace the one I scratched up during my "spill" when you and I rode up Horn Mtn.). They ordered it for me, had it in a day. I went to them after Kawasakipartshouse.com screwed me over and wouldn't make it right. Wish I went to Talladega Cycle Sales in the first place!
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SPANKY
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« Reply #5 on: April 26, 2012, 07:35:54 PM »

Poo on the good dealer service!  I really like that "two favors were done for me...etc.!"   That is a stand up guy kind of honest attitude right there!  This world could stand a lot more of that!   Cheers Bucket !  Cheers!
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Buckethead
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« Reply #6 on: April 27, 2012, 03:26:03 PM »

Yep!
I'v also been advertising for them for three years.   Happy!  Ride on!


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Camas
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« Reply #7 on: April 27, 2012, 04:34:03 PM »

Yep!
I'v also been advertising for them for three years.   Happy!  Ride on!

That is GREAT! When you find a good dealer/service, they should get credit. You might also post hthis in the Vendor section.
http://klrworld.com/forums/index.php/board,35.0.html
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